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Never Give Up Never Surrender

I got the biggest surprise when I rented the video, "Galaxy Quest," starring Tim Allen.This is a very funny send-up of all of the Sci-fi TV shows that we've come to love and to laugh at, like Start Trek. Allen, as you may know if you've seen this flick, is the commander of a television star cruiser that has long since retired into reruns and mothballs.Suddenly, at a Trekkie type of convention, where the burned out cast is uncomfortably assembled, for the money, of course, Allen is entreated by real aliens to save their planet from sure doom.Feigning a tight performance calendar, he finally gives in, and the rest of the movie is sheer joy.

What's really a kick is how this becomes an inspiring comedy, turning from the absurd to the transcendental.Allen's TV commander is fond of crying out: "Never give up! Never surrender!".Oddly, you can't help watching this chaos and responding with an enthusiastic, "Okay!".

And this is what gives this unexpected thrill ride its significance. It's inspiring, uplifting, as it shows that people are sometimes at their finest when they're goofy, scared, and stripped of pretenses.We rise to the occasion when we're knocked to our knees or flat on our backs.Anyway, if you want to have a good laugh and get a shot in the arm, check out this video.And remember: Never Give up! Never Surrender!.

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Dr. Gary S. Goodman, President of Customersatisfaction.com, is a popular keynote speaker, management consultant, and seminar leader and the best-selling author of 12 books, including Reach Out & Sell Someone®, You Can Sell Anything By Telephone! and Monitoring, Measuring & Managing Customer Service, and the audio program, "The Law of Large Numbers: How To Make Success Inevitable," published by Nightingale-Conant.

He is a frequent guest on radio and television, worldwide. A Ph.D. from USC's Annenberg School, a Loyola lawyer, and an MBA from the Peter F. Drucker School at Claremont Graduate University, Gary offers programs through UCLA Extension and numerous universities, trade associations, and other organizations in the United States and abroad. He holds the rank of Shodan, 1st Degree Black Belt in Kenpo Karate.

He is headquartered in Glendale, California, and he can be reached at (818) 243-7338 or at: gary@customersatisfaction.com.

By: Dr. Gary S. Goodman



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